Monitoring Your Goodwe Inverter - Online Air & Solar

1) If you were not home on completion of the installation so the tech could upload the system on your phone, please follow the below instructions:

You should have received an email from Goodwe with a link and login details for your system.
Please check your spam folder.
If its not there:
– Download and install the latest app SEMS Portal (You can scan the QR code below)
The username is: your email Address
The password will be: Goodwe2018

2) If your system is not online, or you have changed wifi details please click on the below link and following the instructions:

https://support.goodwe.com/portal/en/kb/articles/wifi
Or
Download the PDF and follow instructions

Option 1. Web Configuration

Section 1. Preparation :

Power on inverter or EzLogger Pro (Wi-Fi version)
Power on Wireless Router
Connect smart device to Wi-Fi of inverter.

Section 2. Wi-Fi Configuration

Step 1. Connect smart device to Wi-Fi “Solar-WiFi” or “Solar-WiFi*” with password 12345678
(*refers to the last eight digits of inverter’s SN)

Step 2. Visit the website http//10.10.100.253

Tip: Please refresh the page if there appears “Unauthorization Login”.

Step 3. Enter username (admin) and password (admin), Click “Log In”

Step 4. Click “Start Setup”

Step 5. Select available Wi-Fi and click “Next”

Tip: Specification of Wi-Fi module is available on Device Information at previous page.

Step 6. Enter the password accordingly and click “Next”.

Step 7. Click “Complete” to confirm

Tip: Please make sure there is no unacceptable character in the password otherwise, it may
cause unsuccessful Wi-Fi configuration.

Section 3. More Information

The network name (SSID) and password of Wi-Fi module can be modified in advanced setting. You may give different names to the devices to differentiate.

Option 2. App Configuration

Section 1. Preparation

Power on inverter or EzLogger Pro (Wi-Fi version)
Power on Wireless Router
Download and install the latest app SEMS Portal
The app is subject to upgrade without notification and you can always refer to the latest
instruction at http://en.goodwe.com/

Section 2. Wi-Fi Configuration

Step 1. Click "Wi-Fi Configuration" at login page or click Wi-Fi icon at homepage.
Step 2. Make sure inverter is power on and then click "Next".
Step 3. Click "Go into WLAN setting interface".
Step 5. Click "Next"
Step 5. Click "Next"

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6. Enter Wi-Fi network name and password accordingly and then click "Set". Please switch off DHCP first and input IP address if you want to change inverter's IP into a specific one.
Step 7. Confirm and then click "OK".
It is strongly recommended that you change the password of your "Solar-WiFi*" before or after the installation. The manufactur- er will NOT be responsible for any of the privacy information leakage caused by using the default password of "Solar-WiFi*". For how to change the password of "Solar-WiFi*", please refer to "Section 3. More Information" of "Option 1. Web Configuration".

Step 6.

Step 7.

Troubleshooting Advice

No.	Problem	Troubleshooting
1	Unable to find Solar-WiFi or Solar-Wi-Fi*	Check if inverter is power on and Wi-Fi module is well attached. Make sure your smart device is close to the inverter. Restart inverter. Press “Wi-FI Reloadt” button to have Wi-Fi module back to default mode and follow above Wi-Fi configuration steps again.
2	Unable to connect to Solar-WiFi or Solar-Wi-Fi*	Try password: 12345678; Check there is any device connected to the Solar-Wi-Fi* already. Press “WiFi Reload” button to have Wi-Fi module back to default mode and follow above Wi-Fi configuration steps again. Restart inverter and try Wi-Fi configuration again. Check if there is any unacceptable character in the password.
3	Unable to login website 10.10.100.253	Press “WiFi Reload” button to have Wi-Fi module back to default mode and follow above Wi-Fi configuration steps again. Switch to preferred browsers such as Google Chrome FireFox, IE, Safari.
4	Unable to find router SSID	Move the router closer to inverter or use a Wi-Fi repeater device; Check if the channel number of router is higher than 13. If yes, modify it into a lower number at router configuration page.
5	Wi-Fi LED indicator blinks twice continuously with all configuration steps done	Restart the inverter. Check if the SSID, encryption method, encryption algorithm and password on Wi-Fi configuration page is the same with that of Wireless Router and correct if different. Check if the maximum amount of devices allowed to connect to the router has exceeded. If yes, please disconnect some devices or expand the limitation.
6	Wi-Fi LED indicator blinks four times continuously when all configuration steps done	Connect smart device to non-inverter Wi-Fi and access to SEMS Portal to check if the inverter is online. Restart Wireless Router and the inverte.
7	Offline status of inverter on SEMS Portal with Wi-Fi LED indicator always	Please wait a few minutes for data transmission and check on SEMS Portal later

Please visit http://en.goodwe.com/ to download the latest version of this document.

GOODWE reserves the right of final explanation to this document and its attachments.

Online Air & Solar

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third sendemail

December 14, 2022.

Fantastic work been done at my place today. Very professional job they have delivered and they are happy to answer all your questions if you are not sure about. Very high recommend to anyone looking for solar job be done with confident.

David Mile

December 7, 2022.

Despite some technical issues and delays, my experience dealing with people was always present and professional.

Ian A

December 1, 2022.

They did a fantastic job with the installation and showed us how to get the mobile app working and explained everything perfectly. They took all the packaging away so we didn’t need to dispose of anything and even vacuumed up after they finished and everything was installed very neatly. Considering the amount of work required on the roof, only two roof tiles broke but they replaced them with new ones and even left us a couple of spares. Overall we’re very happy with the job they did.

Kim Barter

Had the pre installed check yesterday, lovely chap inspected our place, did a good job and look forward to the install. They did also installed a unit on the house next door and they were happy with the work.

Rob S

November 17, 2022.

The team arrived on time as communicated with me, performed a fantastic solar install and explained the system. Highly recommended!

Colin Power

November 15, 2022.

Great service, everyone was friendly and helpful. The installation was smooth and they did an excellent job. Will highly recommend to all my friends and family. And to anyone looking for a solar system I highly recommend Online Air & Solar

Karen Oliver

The team from Online Air and Solar were really terrific They arrived when they said they would and worked with the rather trying weather conditions to get the job done and were so polite and professional throughout the entire process and very neat and tidy also I am very pleased with the work they have done and have even already recommended them to my sister who is looking at having similar work done and will happily recommend them to anyone else

Chiskins

November 12, 2022.

Brett and his team turned up on time, we had a quick discussion on how the installation process would play out and where I would like the inverters and cables leading to them. Following their departure there was no trace of them being here, everything was left clean and tidy. I would highly recommend them.

Brett Tisdale

November 7, 2022.

So professional we are very happy. We were stepped through the whole process and everything was done as we were advised. They even called our energy provider so we didn't have to follow up on anything ourselves. The installer who did the install cleaned up afterwards and took all the rubbish with him. So happy it was such an awesome experience to have professional people sort it all out for us. Would give them 10 stars if I could.