Play Video about video-overlay

Step 1: Welcome Page

Login

Step 2: Login Interface

2.1. Registration
Register
Choose the account type that suits your needs: End User Account or Installer Account. Click on “Please click here if you are a guest” to access the basic functions of the App using a demo account.
For registration, please provide a valid email address and set a password. Please note that if your email address is not available, the registration process cannot be completed. Before proceeding, carefully review our “Privacy Policy” and “Terms & Conditions”. If you agree, click “Next” to move to the registration interface.

If you already have an account, you can click “Login” to access your account directly.

When you input your SN, the Installation Time will be automatically identified. If not, you will need to manually enter the installation time of your device. Alternatively, you can scan the code to obtain the product serial number; refer to Step 3 for details. Upon clicking “OK”, the system will verify if the code is correct. If not, the registration will not be successful.

While the contact number is optional, all other fields are required. You can choose whether to accept automatic firmware updates.

After completing all the necessary information, click “OK”. Then, an activation email will be sent to your email address. Additionally, you will receive a message reminding you to activate your account by visiting your email address.

The email you receive is illustrated below. Click the activation link; it will confirm successful account activation and automatically redirect you to the login page.
interface
activated
After that, a successful registration email will be sent to your email address.
Alpha
You can identify the SN by scanning the code.
Click “Tap to turn on the light” in the scan box to turn on flashlight on your phone. If you are not sure where the SN is, please click “Where is the SN barcode / QR code?” to see the instructions.
2.2. Login
login
2.3. Forgot Password

If you have forgotten your password, please click “Forgot password” on the login page.

forgot-password
Then, you need to input your email address used during the account registration and click “Send verification code”, the code will be sent to your email box.
Upon completing the verification, you can enter your new password and click “submit”. Once done, the system will automatically redirect you to the login page.
change
2.4. Wi-Fi Configuration
After the installation of the system, the installer will help you with the Wi-Fi configuration. If the Wi-Fi module and router were disconnected at some point in the future (due to router name change, password change, router replacement, etc.), end users could use the AlphaCloud App to reconfigure the Wi-Fi. The AlphaCloud App supports Wi-Fi configuration of the system, viewing system operation information and system configuration information.
2.4.1. Configuration Steps
config-wifi

Initially, four instructional images will pop up, guiding you on how to configure Wi-Fi. Click “I know, go to configure” to skip the guide.

hotpsot
Step 1: Make sure the Power Light on the Wi-Fi module is always on and your phone is connected to the hotspot with the name of SN number.

Step 2: Choose the property’s Wi-Fi, enter the password, and the page will show
“Configuring, please wait”. Once the configuration is successful, click “next”. If you are using a mobile phone directly connected to the system, please click “Jump
Over”.

Router
Router
router-config
Online Air & Solar
Online Air & Solar
133 Google reviews
third sendemail
third sendemail
December 14, 2022.
Fantastic work been done at my place today. Very professional job they have delivered and they are happy to answer all your questions if you are not sure about. Very high recommend to anyone looking for solar job be done with confident.
David Mile
David Mile
December 7, 2022.
Despite some technical issues and delays, my experience dealing with people was always present and professional.
Ian A
Ian A
December 1, 2022.
They did a fantastic job with the installation and showed us how to get the mobile app working and explained everything perfectly. They took all the packaging away so we didn’t need to dispose of anything and even vacuumed up after they finished and everything was installed very neatly. Considering the amount of work required on the roof, only two roof tiles broke but they replaced them with new ones and even left us a couple of spares. Overall we’re very happy with the job they did.
Kim Barter
Kim Barter
December 1, 2022.
Had the pre installed check yesterday, lovely chap inspected our place, did a good job and look forward to the install. They did also installed a unit on the house next door and they were happy with the work.
Rob S
Rob S
November 17, 2022.
The team arrived on time as communicated with me, performed a fantastic solar install and explained the system. Highly recommended!
Colin Power
Colin Power
November 15, 2022.
Great service, everyone was friendly and helpful. The installation was smooth and they did an excellent job. Will highly recommend to all my friends and family. And to anyone looking for a solar system I highly recommend Online Air & Solar
Karen Oliver
Karen Oliver
November 15, 2022.
The team from Online Air and Solar were really terrific They arrived when they said they would and worked with the rather trying weather conditions to get the job done and were so polite and professional throughout the entire process and very neat and tidy also I am very pleased with the work they have done and have even already recommended them to my sister who is looking at having similar work done and will happily recommend them to anyone else
Chiskins
Chiskins
November 12, 2022.
Brett and his team turned up on time, we had a quick discussion on how the installation process would play out and where I would like the inverters and cables leading to them. Following their departure there was no trace of them being here, everything was left clean and tidy. I would highly recommend them.
Brett Tisdale
Brett Tisdale
November 7, 2022.
So professional we are very happy. We were stepped through the whole process and everything was done as we were advised. They even called our energy provider so we didn't have to follow up on anything ourselves. The installer who did the install cleaned up afterwards and took all the rubbish with him. So happy it was such an awesome experience to have professional people sort it all out for us. Would give them 10 stars if I could.